Cancellation policy
Subscribe & Save Terms & Conditions
Welcome to the terms and conditions ("Terms") for our Subscribe & Save subscription ordering program ("Subscribe & Save").
These Terms govern your participation in Subscribe & Save on pclaboratories.com and are between you and: (1) PC Laboratories and/or its affiliates, where PC Laboratories is the seller of record of the eligible Subscribe & Save product. Please read these Terms carefully. By placing an order through Subscribe & Save, you confirm your acceptance of these Terms. Please review our Privacy Policy to understand how we collect and process your personal information.
Subscribe and Save Benefits
Subscribe & Save offers a percentage discount off the then-current one time purchase price for regularly scheduled deliveries of Subscribe & Save Products on Amazon.com.au.
Prices for eligible Subscribe & Save Products may increase or decrease from delivery to delivery.
Eligible Purchases
Only selected products sold on pclaboratories.com qualify for Subscribe & Save ("Subscribe & Save Products"). Subscribe & Save Products are identified as such on their detail page. The selection of Subscribe & Save Products may change from time to time.
You need a pclaboratories.com account to register for and purchase items through Subscribe & Save. Your subscriptions are personal to you and you may not assign or transfer your subscription(s) or any of the benefits associated with Subscribe & Save to any third party. You may only use Subscribe & Save for household purposes. Customers purchasing products for business use or for resale purposes may not use Subscribe & Save.
Ordering Process and Product Availability
Once you have subscribed to regular deliveries for Subscribe & Save Products, products will be ordered and delivered automatically at the delivery frequency chosen by you at the time of subscription without any further action required by you. Some subscription and product details (including price, discount and availability) may change between deliveries (“Subscription and Product Details”). See here for frequently asked questions about changes to Subscribe & Save Subscriptions and Product Details. Each Subscribe & Save order will be subject to the applicable Subscription and Product Details at the time the recurring order is processed. Before each Subscribe & Save order is dispatched to you, you will receive an order confirmation message including order details and instructions for cancelling or modifying your order if you wish to do so ("Order Confirmation"). You will also be sent an e-mail at the address associated with your account or a message on the message center in Your Account confirming to you that we have, as appropriate has, dispatched the Subscribe & Save Product to you ("Dispatch Confirmation").
Each Subscribe & Save order constitutes a separate offer from you to purchase a Subscribe & Save Product. The contract of sale for each Subscribe & Save Product is concluded when the product is dispatched to you and you receive a Dispatch Confirmation.
If any Subscribe & Save Product is not available on the date it is scheduled to be dispatched to you, you will be notified of the delay and we will attempt to fulfil the order within two weeks of the original dispatch date. If the Subscribe & Save Product becomes available during that two week period, it will be dispatched to you without any further action required by you. Delay due to non-availability of any Subscribe & Save Product will not affect the to any other Subscribe & Save subscriptions you may have or to future orders for the same Subscribe & Save subscription. Subscribe & Save discounts are offered as a percentage reduction off the-then current one time purchase price; dollar value discounts could vary by order based on the Subscribe & Save Products and their price/s at the relevant time.
If any Subscribe & Save Product is no longer available for Subscribe & Save, your subscription may be changed to a suitable replacement. You will be notified of this change. If you do not wish to continue with your subscription for a replacement product, you may cancel your subscription.
If you wish to return a Subscribe & Save Product, please see our Returns policy.
Price, Payment and Renewal
For each order, you will be charged the price (including GST where appropriate) of each Subscribe & Save Product when on the day your Subscribe & Save order is processed, as detailed in the Order Confirmation, less the applicable Subscribe & Save discount. Prices for eligible Subscribe & Save Products may increase or decrease from delivery to delivery.
Temporary discounts and time limited or special offers, including deal prices, only apply to Subscribe & Save orders placed while that discount or offer is available.
Your Subscribe & Save subscription(s) continue until cancelled. The price of each Subscribe & Save order will be charged to the payment method used to create your subscription. If we are unable to complete your Subscribe & Save order using the payment method you used to create your subscription or otherwise indicated by you, you authorise us to update your subscription with another payment method we have on record for you and to charge that payment method for your Subscribe & Save orders. If we do not have another payment method on record for you or are unable to charge any payment method we have on record for you for your Subscribe & Save orders, your Subscribe & Save subscription(s) will be cancelled.
Cancellation or Modification of a Subscribe & Save Subscription
You may modify or cancel your Subscribe & Save subscription(s) at any time. Cancellation or modification will not affect Subscribe & Save orders for which you have already received Dispatch Confirmation.
We retain the right to cancel your subscriptions at any time. If your subscription is cancelled, you will be notified and you will only be charged for Subscribe & Save orders for which you have already received a Dispatch Confirmation. Failure to insist upon or enforce your strict compliance with these Terms will not constitute a waiver of any of our rights.
If a Subscribe & Save subscription(s) is cancelled, you will only be charged for the Subscribe & Save orders dispatched to you and no further Subscribe & Save orders for that Subscribe & Save Product will be placed.
If you reactivate a Subscribe & Save subscription that you previously cancelled, the discount applicable to your reactivated subscription may not be the same discount that was in effect prior to cancellation. The new discount will be applied to your future orders of that Subscribe & Save subscription.
If any problems arise with your delivery address, PC Laboratories account or payment method, which we are unable to address, we will notify you via e-mail using the e-mail address associated with your subscription or via the message center of Your Account and your Subscribe & Save subscription(s) will be automatically placed on hold. No additional Subscribe & Save orders will be processed or dispatched until the problem is resolved.
Limitation of Liability
Unless otherwise stated in writing, our liability to you for any loss arising from or relating to the offer or sale of any product by us is limited to a refund of the relevant amount paid for the product (including applicable shipping fees).
The disclaimers, exclusions, and any other limitations on PC Laboratories’ liability in these Terms do not override any express commitments PC Laboratories gives to you.
Nothing in these Terms is intended to exclude, restrict or modify any non-excludable right or remedy you have under law including the Australian Consumer Law. Any disclaimer, exclusion, or limitation as provided for in these Terms applies to the full extent permitted by law and subject to any non-excludable right or remedy.
Amendments
We may change these Terms and Third Party Sellers, as appropriate, may change terms applicable to Subscribe & Save at any time by posting the revised terms on the pclaboratories.com website. Where we make a materially adverse change to the Subscribe & Save program, as reasonably determined by us, we will provide advance notice to you. Your continued participation in Subscribe & Save constitutes your acceptance of those changes. If you do not agree to any changes to these Terms, you must cancel your Subscribe & Save subscription(s).
If any provision of this Terms, as may be amended from time to time is found to be invalid, void, or for any reason unenforceable, that provision or change is deemed severable and will not affect the validity and enforce ability of any remaining terms and conditions.